JFSA’s Management Team brings a wealth of experience, diverse skills, and a deep commitment to social change, ensuring that our agency operates at the highest standards of excellence and integrity. 

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Susan Bichsel, PhD
President & CEO
Barbara Cameron, CPA
Vice President & Chief Financial Officer
Angela Markowitz
Executive Assistant
Rabbi Avrohom Adler, MSSA
Executive Director Strengthening Families
Veronica Bellay, MSSA, LISW-S
Director, Housing & Residential Services
Bill Bode
Finance Director/Controller
Carmen Burrows
Director Metzenbaum Intermediate Care Facility
Caroline Carbone
Director of Operations, Achieving Potential
Debbie Chickering, MBA, LSW
Business Manager
Laura Dales, MBA, CEAL
Executive Director, Home Care
Dahlen Firestone
Program Coordinator, Cleveland Chesed Center
Mark Hogan, MPA
Vice President & Chief Information Officer
Russ Klein, MBA
Chief Strategy Officer
Kristy Laubenthal, RN, CHPN
Clinical Director, Caring at Home
Ilana Mandel, MSSA
Executive Director, Older Adult Services
Jeanne Mattern
Director, Performance Improvement & Outcomes
Nata Mendlovic, MBA, MT(ASCP)
Chief Operating Officer, Alyson’s Place Medical Clinic
Karen Leizman Moses, JD
Major Gifts Officer
Anne Rosenberg
Vice President, Marketing & Development
Jessica Rosenblitt, JD
College Financial Aid Program Manager
Yvonne Schaeffer
Human Resources Manager
Lorri Slesh, MBA, aPHR
Senior Director of Human Resources
Ed Stotter
Director of Facilities and Operations
Karen Tindel, MBA
Director Revenue Cycle Management
Gwen Virag
Director, Private Duty Home Care
Carl Vondracek, MEd, PCC-S
Clinical Director, Achieving Potential
Linas Vysnionis
Chief Philanthropy Officer
Ryan Wood
Chief Program Officer